Legal
Privacy Policy
Last updated: July 28, 2026
1. Information We Collect
We collect information you provide directly: name, email address, organisation name, and message content when you sign up, contact us, or request access to the Platform.
We also collect standard usage data: pages visited, browser type, device information, and interaction data through analytics.
2. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Platform
- Process access requests and account registration
- Send updates, newsletters, and platform communications (with consent)
- Respond to enquiries and support requests
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share data with trusted service providers who help operate the Platform (e.g., email delivery, hosting), under confidentiality agreements. We may disclose information if required by law.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Newsletter subscribers can unsubscribe at any time, and we will remove your data from active lists upon request.
6. Your Rights
You have the right to access, correct, or delete your personal data. You may opt out of marketing communications at any time. To exercise these rights, contact us at hello@knowncorp.com.
7. Data Security
We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews.
8. International Transfers
Your data may be processed in Rwanda and other jurisdictions where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
9. Changes to This Policy
We may update this Privacy Policy. Material changes will be posted on this page with an updated revision date.
10. Contact
For privacy-related enquiries: hello@knowncorp.com
Kigali, Rwanda